System Administrator

AbleDocs,

AbleDocs is the worldwide leader in document accessibility, processing millions of documents per month for clients ranging from independent designers, to Fortune 100 organizations and government entities from around the world. Making documents accessible for people with print disabilities is all we do! We push the limits of making content accessible to all, ensuring people with print disabilities can live independently.

The System Administrator will join our team and take our practices to the next level. In this role, you should be a team player with a keen eye for detail and problem-solving skills. If you also have experience in Azure frameworks, we would like to meet you!

Responsibilities:

As the System Administrator, you will work with our Chief Technology Officer to:

• Maintain our IT infrastructure across all locations

• IT support - troubleshooting, maintenance of software, hardware, network, VPN, and connectivity issues covering all locations

• Provide technical assistance and support for incoming concerns and issues related to systems, software, and hardware

• Assist in documenting internal IT related procedures

• Run diagnostic problems to resolve issues when required and escalate to Management if issues are negatively affecting users to perform their jobs

• Install, configure, and maintain workstations, servers and network infrastructure

• Work closely with third party IT support on IT related projects and updates

• Maintain backup

• Perform daily review of monitoring software

• Perform regular hardware/software updates as required

• Prepare activity reports and provide measurements as required

• Maintain inventory of all IT equipment

• Computer assembly and ensuring all equipment is shipped and received and allocated back into inventory

• Maintaining security practices

• Other duties related to this role as required

Skills and Experience:

• Working in Azure Infrastructure is a must

• Must have at least 3 years of experience with Enterprise Architecture

• A relevant post-secondary degree/diploma

• Windows server 2016/2019

• Windows desktop/workstation administration

• Active directory administration

• Good understanding of TCP/IP networking & WIFI

• Ability to diagnose and troubleshoot computer/technical issues

• Remote desktop/Terminal server Administration

• Understanding of VPN applications

• Virtual and physical server maintenance

• WAN L3 / LTPS configurations and maintenance

• Microsoft SQL database server administration

• Microsoft 365 cloud administration

• German language is an asset

• Familiar and comfortable with remote work

• Hybrid role, working both in office and remotely

• Use of vehicle is an asset

Bonus points for:

• Experience with document accessibility concepts (WCAG, PDF/UA requirements)

• Microsoft Professional Certification

Life at AbleDocs

AbleDocs continues to expand and has many opportunities for growth. We offer full employment packages, including full-time salaries, flexible work hours, employee benefits, bonuses, and participation in our profit-sharing program.

We will work with you to establish deep and professional knowledge of the technologies we use, support you with training for your ongoing learning and development and support you within our collaborative environment. Strong communication skills are a key part of your success with us as this is a remote working environment.

AbleDocs is committed to providing equal opportunities to all employees and applicants. Please let us know if you require any accommodations throughout the hiring process.

Come Join Team AbleDocs

We are looking forward hearing from you.